
Frequently asked questions.
What is Telehealth?
The short answer is: It’s just like regular therapy. Telehealth allows you to receive therapy remotely through video calls from your phone, computer, or tablet. It provides a convenient and confidential way to connect with licensed therapists from the comfort of your own space.
How do I book a free 15-minute consultation?
We offer a free 15-minute consultation to help you determine if we’re a good fit for your needs. The consultation is held through our secure SimplePractice video platform, and a link will be sent to your email once it’s scheduled. You can book directly though this website or reach out via phone to set up your first meeting.
What technology do I need for an online session?
You’ll need a stable internet connection, a computer or smartphone, and a private space for your session. Our platform is easy to use, and we’ll provide instructions before your appointment.
Is online therapy secure and confidential?
Yes, we use HIPAA-compliant platforms to ensure your sessions are private and secure. Your personal information is always kept confidential.
What insurances do you accept?
Aetna, Allina Health Aetna, Blue Cross, Blue Shield, BCBS, Cigna, Evernorth, Health EZ, HealthPartners, Medica, UCare, UnitedHealthcare, UBH, UBC, and UMR.
If you don’t see your insurance on the list Contact Us to inquire about your eligibility.
What if I don’t have insurance?
We offer self-pay options and sliding-scale fees for those who qualify. Contact us to learn more about pricing and payment plans.
How do I know if online therapy is right for me?
Online therapy is a great option for many people, especially those who prefer flexibility and convenience. If you’re unsure, contact us for a free consultation to discuss your needs.